How long provisioning takes
An honest answer beats an optimistic one. Here is what actually sits between placing an order and getting a root prompt.
Stock configurations
A build from standing stock is usually racked, installed and handed over the same working day, often within a couple of hours. If it clears our checks in the morning you are typically working on it that afternoon.
Custom and large orders
A specific CPU, an unusual amount of storage, or a batch of identical machines takes longer because parts may need to be pulled or ordered and each box is built and burned in. We give you a date when you order, not a vague promise — and for volume see ordering in bulk.
What slows things down
- Verification that is still open — clearing due diligence up front is the single biggest time-saver.
- A configuration we need to confirm is buildable before we commit a date.
- Hardware in transit, for parts we do not keep on the shelf.
The moment a machine is ready we send credentials and, where relevant, remote KVM details, so you can start on the first hour immediately.
Still stuck? Mail support@novogara.com — an engineer answers, at any hour. Back to the knowledge base